Ratings & Reviews
Resident Reviews
|Recommended: YesGreat Place to live — Amazing place to live. Lots of parking just won’t be close to your unit. Lol
|Recommended: YesHappy — Very pleased.
|Recommended: YesPinnacle of Apartment Maintenance Staff — I highly recommend Modera Old Ivy to anyone thinking about making this apartment their home. I rarely write reviews, but wanted to share my experience that truly differentiates this place from their competition.
I would be remiss to not mention how clean and tidy the entire grounds are. The staff works extremely diligent to keep the shared amenity spaces clean. Between the two resort style pools and full gym sauna, there is a lot to maintain.
Its hard for multi family complexes to differentiate from each other. Usually the newest building complex comes with the newest additions and amenities an apartments can offer. Though Modera Old Ivy is a beautiful and clean space, what separates them from the rest is their incredible maintenance team. The maintenance team is second to none, and they go out of their way at every opportunity to make residents experiences better than expected. When things break, they are fixed immediately and effectively the first time. If you pay attention, you will notice throughout the day the amount of preventative maintenance and upkeep this crew is constantly doing 24 7. They truly go above and beyond expectations and are incredibly nice people.
Korhan Torhan team are great at what they do, and truly the difference makers when it comes to this property. Korhan is an expert in his craft and just genuinely a good person that you are happy to see. Korhan will go the extra mile to make your experience here second to none.
|Recommended: YesStaff go above and beyond. Each maintenance request I've had, the maintenance crew was diligent and respectful, clean and swift Korhan leads an awesome group and I'm happy I chose to live here.
|Recommended: YesGreat place to stay — Super relaxing and quiet at my new place. Love my apartment it’s super cute only real complaint is parking can be alittle stressful sometimes but overall love it.
|Recommended: YesGreat So Far — We moved in here in early July 2024 - so far, everything is fantastic
response from property -Alan,
Thank you for taking the time to share your positive experience at Modera Old Ivy. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to contact us at (470) 682-4040 or stop by the office. Thank you again!
Alexis S. Assistant Community Manager
|Recommended: YesReview — The package delivery room needs to be better organized
Thank you for your feedback about the package delivery room. We apologize for any inconvenience you may have experienced. Your input is valuable, and we are committed to improving our services. We will review the organization of the package delivery room and make necessary adjustments to ensure it meets your expectations. If you have any specific suggestions or further concerns, please feel free to share them with us.
Best, Wendy H., Sr. Community Manager
|Recommended: YesEverything is amazing accept…. — Parking is trash.
Thank you for your feedback regarding the parking situation. We're sorry to hear that you're experiencing difficulties. We understand how crucial convenient parking is and are actively working on solutions to improve this aspect of our community. If you have specific concerns or suggestions, don't hesitate to contact us directly so we can address them as quickly as possible.
Best, Wendy H., Sr. Community Manager
|Recommended: YesFantastic living place — Love it and recommend it
Thank you so much for your kind words and recommendation! We're thrilled to hear that you love it here. Your satisfaction is our top priority, and we're delighted to have you as part of our community. If there's anything more we can do to enhance your experience, please let us know!
Best, Wendy H., Sr. Community Manager
|Recommended: YesVery pleased — From the moment my daughter and I walked ,’ we felt secured. Then we were assisted with the most amazing leasing consultant Shayla. Shayla went above and beyond to answer every single question and concern I had I had a lot . She never made me feel like I was a bother. From to the initial walk through to move in day Shayla gave 5 star service, she is knowledgeable and extremely efficient.
Thank you so much for sharing your wonderful experience! We're thrilled you and your daughter had a 5-star experience. Shayla is an exceptional leasing consultant, and we’re delighted to know she provided you with the excellent service we strive for. Your kind words will be shared with Shayla and the rest of our team. We hope you continue to enjoy your new home, and please don't hesitate to reach out if you need anything further.
Best, Wendy H., Sr. Community Manager
|Recommended: YesN A — N A
We're glad to know that you had a positive experience. Please feel free to share if you have any suggestions or feedback on how we can earn that 5-star review. We continually strive to improve and provide the best service possible. Thank you for being a part of our community!
Best, Wendy H., Sr. Community Manager
|Recommended: YesMark — Very high end with a lot of amenities
Thank you for the fantastic feedback! We're thrilled you love the luxurious feel and extensive amenities at Modera Old Ivy.
|Recommended: YesAmazing Space — I believed it was a dream before and it's continued since.
Shayla, Thank you for the positive feedback. We hope you continue to envision how truly amazing life here can be.
|Recommended: YesLoving my new home — Everything has been great The staff is really receptive. I have seen some flaws in construction, like cracked cabinets. Chipped counter tops. Doors etc. But maintenance has been excellent responding to repairs. Overall I love it. I don't drive, so I don't know if there is enough parking.
Thank you for your detailed feedback! We're glad you’re enjoying your experience overall and appreciate the kind words about our staff and maintenance team. We're sorry to hear about the construction flaws you've encountered, and we'll continue to address these issues promptly. Your satisfaction is important to us, and we're committed to ensuring you have a great living experience. Please contact [email protected] if you have any further concerns or suggestions. Thank you again!
|Recommended: YesN A — N A
Thank you for your 5-star review! Your feedback means the world to us. We hope you continue to have such a positive experience throughout your entire lease term.